Returns & Exchanges

At SENSIO HOME, we want you to be completely satisfied with your purchase. If you are not entirely happy with your home appliances, you can return your item within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a unique Return Authorization number.

• 2.
  Pack Your Item

  Ensure the product is in its original packaging with all accessories and manuals included to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided return label to your box and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5 to 7 business days.